First contact and listening
You describe your needs via the form, by phone or on WhatsApp. A multilingual coordinator calls you back, clarifies the intended procedure and lists the useful documents.
What happens, in order, with realistic timeframes. Your coordinator stays the same from the first call to the last remote check-up.
You describe your needs via the form, by phone or on WhatsApp. A multilingual coordinator calls you back, clarifies the intended procedure and lists the useful documents.
Test results, imaging and medical history are securely sent to the surgeon concerned. They validate the indication and propose a technique and a length of stay.
You receive a detailed quote: fees, clinic, hospital nights, accommodation, transfers, companion. The signed price is the final price.
We suggest flights, prepare the letter of invitation if a visa is required, book the accommodation and confirm the medical appointments.
A host awaits you at baggage claim, holding a sign with your name. Air-conditioned vehicle, local SIM card, direct transfer to your accommodation.
A meeting with your surgeon and the anaesthetist at the clinic: additional tests, photos, informed consent, answers to all your questions.
Private room, operating theatre meeting European standards, multilingual team. Your coordinator stays close and updates your loved ones as soon as you leave the theatre.
Rest at the hotel, in a medina house or in a villa with nursing visits. Once the surgeon approves, a short and gentle tour: Sidi Bou Saïd, Djerba or the desert.
Transfer to the airport, operative report and prescriptions in hand. Then twelve months of remote check-ups with the surgeon and your coordinator.
A multilingual coordinator replies within two hours, 7 days a week, by phone or WhatsApp.